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Privacy Policy

Explore Education and Training is required to comply with the Australian Privacy Principles which are outlined in Schedule 1 of the Privacy Act 1988.

 

Explore Education and Training will not collect personal information unless the information is necessary for delivery of one or more of its functions or activities. Explore Education and Training will collect personal information only by lawful and fair means and not in an unreasonably intrusive way. 

 

We will always take reasonable steps to ensure that the individual is aware of: the identity of Explore Education and Training and how to contact it; and the fact that the individual can gain access to the information; and the purposes for which the information is collected; and to whom (or the types of individuals or organisations to which) Explore Education and Training usually discloses information of that kind; and any law that requires the particular information to be collected; and the main consequences (if any) for the individual if all or part of the information is not provided. 

 

If it is reasonable and practicable to do so, Explore Education and Training will collect personal information about an individual only from that individual and if we collect personal information about an individual from someone else, it will take reasonable steps to ensure that the individual is or has been made aware of the matters listed above except to the extent that making the individual aware of the matters would pose a serious threat to the life or health of any individual.

 

Explore Education and Training will not use or disclose personal information about an individual other than for the purpose for which it was collected, unless: The organisation reasonably believes that the use or disclosure is necessary to lessen or prevent: a serious threat to an individual's life, health, safety, or welfare; or a serious threat to public health, public safety, or public welfare; or the use or disclosure is required or authorised by or under law.

 

On request by a person, Explore Education and Training will take reasonable steps to let the person know, generally, what sort of personal information it holds, for what purposes, and how it collects, holds, uses, and discloses that information.

 

If you wish to access your student information file, please direct your enquiry to service@mymre.com.au 

Refund Policy

We are not required to provide a refund if you change your mind and do not want to study a course with us.

But you can choose a refund or transfer to another course if a course is cancelled by us.​

If a course is not available for any reason, we will rectify the issue within a reasonable time (5 working days). â€‹

If we are not able to rectify the issue within 5 working days then you will be offered a refund or transfer to another course.

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Please direct any refund enquiry to service@mymre.com.au 

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